Add New Testimonial
JasonBest customer service of the decade for me! I ordered the wrong size ring and am getting married soon. Assuming, like most other online retail stores it would be a lengthy drawn out process, I wrote the regretful message to customer service inquiring about the punishment I was about to receive for accidentally messing up my size. NOPE! instant response, they're mailing me a new ring right away with a return label for the other one! I'm truly impressed. Side note, first ring is awesome and looks just like the picture just doesn't fit right! #teamjordanjack
RayshaI was very impressed with not only the ring that I purchased, but with the customer service that I received as well. I ordered the wrong size for my fiance, and Jack was very prompt about returning my messages and getting us a new ring out. Shipping for both rings were extremely fast and efficient. This company has some of the best customer service that I have ever seen, and I think that is super important for a company to have. I would highly recommend purchasing a ring form JordanJack.
JoannaI am so impressed by Jordan and Jack! My husband and I absolutely love the rings and when we found out the ring we ordered was too large they were very pleasant, prompt, and helpful to deal with. I would definitely recommend them to anyone looking for stylish good quality rings.